Friday, March 21, 2014

Commerce and Community--Ethnic Grocery Stores (Deepam India)

Commerce and Community--Ethnic Grocery Stores (Deepam India, Toledo)
The idea that ethnic grocery stores can be places for the creation of community hit home in my visit to an Indian grocery store and deli (Deepam India) on the outskirts of Toledo. Surprisingly, though, the community surrounding this store is not an ethnic one, but mostly “American.” It is made up of people from diverse ethnicities and nationalities who all share an interest in Indian food. And that interest comes from a variety of motivations—taste, ethos and beliefs (vegetarian), curiosity, and health and wellness concerns. As the owner, a woman, by the way, who earned a masters in sociology at the local state university and previously ran a business teaching technology skills to teachers, pointed out to me, the store’s community represents the ideal American community—one in which people are drawn together by common interests and values that cut across the usual culprits of discrimination: race, class, gender, nationality, and religion.

Some of that is intentional on the part of the owner. She generally hires women to work in the kitchen and the cash register, but looks first at personality and personal habits rather than ethnicity. She wants people who are friendly and personable, hard workers, and respectful of the business and customers. Hence, the Lebanese woman who was working there when I visited. She was wearing the hijab traditional to her Muslim heritage—a colorful headscarf that covered her hair but not her face. She was friendly and helpful and immediately understood what I was talking about when I asked about her connections between food and culture. She laughingly pointed out that this was not the food that she knows (she wasn’t familiar with one of my favorite Indian dishes, malai kofta), but her enthusiasm and helpfulness made up for any lack of knowledge of the cuisine. She also said she likes learning about another culture’s food—and the culture represented by that food. Another woman working there was Indian, dressed in a modern shalwar gameeze (tunic over pants). She also was friendly, but couldn’t stop to chat (lack of time is a recurrent theme in ethnic grocery stores).

It probably helps the business that current trends promote eating a vegetarian diet and consuming Indian spices for health reasons. Turmeric and ginger, in particular, are in the news this year (late 2013 and early 2014) for giving all sorts of health benefits. Also, the explosion of programs about food in the media is bringing new cuisines to the masses and also encouraging more adventurous eating. Ethnic grocery stores and restaurants everywhere are benefiting from these trends. (And also possibly from the opening up of American society in recognizing diversity, but that’s a subject for another time.)

Back to the idea of community, though. One of the critiques of capitalism is that it turns all transactions into commercial ones valued according to monetary profit. “Commodity fetishism” becomes rampant and shapes the way we go through our daily lives and relationships. That seems to me a pretty accurate observation, and I can draw upon all sorts of scholarly writings to support it, but this particular business seems to have successfully bucked the system. The owner told me that money is not the goal of the business. Of course, it has to make enough money to sustain itself, but for her, it is a way to do something meaningful, to utilize one of her skills (cooking) as well as her cultural background (Indian, Hindu), and to interact with people.

It's the last point that struck me about the grocery store. Although it initially did not seem busy with customers, it is actually the center of a community in a very real sense. Individuals come there seeking ingredients for dishes they’ve heard about and receive an education about Indian cuisine and culture. (Cooking classes are offered occasionally when enough people request them.) Individuals also come looking for spices and foods for health or medicinal purposes and find themselves welcomed into a network of others who have similar concerns, led by a business owner who cares more about their health than about profits. And individuals come there out of curiosity and are treated as new friends. All of these attitudes and interactions lay the groundwork for an actual community of individuals who care about each other as well as the food that brought them together.
And on the practical side, the store is doing very well financially. It has even introduced a line of “healthy salads,” featuring mostly beans with some Indian spices and cooking touches. (They even supply 3 area hospitals with these salads.) Maybe it’s a lesson other businesses can learn from—promoting community through a commercial endeavor and putting it before profit actually creates more profit----and strengthens the social relationships we all need. Meanwhile, I'm taking home several dishes from the deli to share with friends and family and to strengthen my own little community.